Road Warriors’ needs

Hotels and hospitality are meant to be synonymous despite the difficulty in appeasing a broad base of clientele with vastly diverse needs. One need that transcends all segments of the market is WiFi access. Hotels across the country are scrambling to offer it – some free but most for outrageous prices with intermittent service. The Wall Street Journal has a report on the troubles road warriors encounter not just in hotels but also at airports and in the air.

On a somewhat lighter vein, the needs of a VVIP who may end up in your hostelry are a tad more predictable. Usually, a head honcho has an advance guard that notifies management of their boss’ preferences. That certainly appears to have been the case for two prominent politicians, John Kerry and Dick Cheney, on the campaign trail during the last presidential elections.

Kerry’s preferences were said to have been:

“Vitamin waters,” protein bars, Boost “weight maintenance” drinks and peanut butter (Skippy creamy).
Down pillows.
Milano cookies.
A recumbent bicycle.
Television with the “ability to order movies in-suite.”
Poland Spring bottled water – but not Evian.
The New York Times, The Washington Post and local paper
No tomato based products

Cheney’s quirks were not revealed in such depth other than a requirement that all TVs in his suite were to be tuned into Fox News.

Published by

Vijay Dandapani

Co-founder and president of a New York based hotel company for 24 years. Grew the firm to five hotels in Manhattan and also developed a greenfield project at MacArthur airport, New York. Speaker at numerous prestigious forums including Economy Hotels World Asia, Lodging Conference, NYU, Columbia University Real Estate Roundtable, Baruch College's Zicklin School and ALIS. President and ceo of New York City Hotel Association since January 2017.

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