A new poll by Orbitz highlights the pet peeves of business travelers – big surprise, there are not many. Interestingly, the blackberry tribes and 24/7 workforces are winding down a bit (it seems). A majority of travelers have NOT lost baggage in the last year (thus debunking the myth that lost baggage is a chronic problem). 59% of travelers preferred a newspaper or a book over blackberry email while waiting for their flights! Perhaps, hotels should take a cue and step up amenities designed to decompress – entertainment (ipods, zunes, gaming), spa facilities, libraries, free sightseeing tours. The business traveler, it seems, is ready for a good time! As for the crackberries, they are not going away anytime too soon (as millions have gotten used to the comfort of access even if they are not necessarily closing deals between take-offs).
Co-founder and president of a New York based hotel company for 24 years. Grew the firm to five hotels in Manhattan and also developed a greenfield project at MacArthur airport, New York. Speaker at numerous prestigious forums including Economy Hotels World Asia, Lodging Conference, NYU, Columbia University Real Estate Roundtable, Baruch College's Zicklin School and ALIS. President and ceo of New York City Hotel Association since January 2017. View all posts by Vijay Dandapani