RFIDs in Hotels

Hotels (and casinos) in Las Vegas have for long led the rest of the country, if not the world, for technological innovation. Testimony to that comes inThe RFID journal report that Vegas hotels in conjunction with McCarran Airport have begun offering remote baggage check-in for customers. Remote Frequency Identification is an automatic identification method that relies on storing and remotely retrieving data using devices called RFID tags. The system has been around for decades with mass use first commissioned by the allies during the second world war. A number of industries including, most notably the credit card industry, (American Express blue) use RFID tags. In the system employed by Las Vegas, the tags are the” read-only EPC Class 0 RFID inlay embedded” in the luggage tag.

The other hotel centric city that could benefit hugely from adopting the system is obviously New York City. With a concentration of hotels in a small area the system would not only save time and avoid congestion at the airports but like Las Vegas, it would allow hotel guests to spend the extra time in Manhattan in pursuit of pleasure and business bringing in more dollars to the city. Other more revolutionary applications include remote check-in using RFID to take in data from customer mobile phones to complete the registration process in a snap. The implications for labor savings and maximizing guest satisfaction with the check-in process likely will be tremendous.

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Vijay Dandapani

Co-founder and president of a New York based hotel company for 24 years. Grew the firm to five hotels in Manhattan and also developed a greenfield project at MacArthur airport, New York. Speaker at numerous prestigious forums including Economy Hotels World Asia, Lodging Conference, NYU, Columbia University Real Estate Roundtable, Baruch College's Zicklin School and ALIS. President and ceo of New York City Hotel Association since January 2017.

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