Ms. Wellner notes while quoting the Travel Industry Association that “Some 29 million, or 14%, of U.S. adults brought the family pet with them on at least one trip in the past three years. Most travel with a dog (78%), while a few hardy souls traveled with cats (15%). A few folks even travel with birds, ferrets, rabbits or fish. As the number of non-human guests is substantial, luxury hotels are catering to these animal guests in ways that many people won’t experience at more budget-friendly accommodations”.
Hostelries around the country are chomping at the bit to cater to pet toting customers whose demands range from standard, if extravagant requests such as a bed that “is fitted with an orthopedic pad, topped with a down-filled cushion” to the nearly farcical. The seemingly absurd includes something called “The Hound of Music,” in which a dog is limo’d to a professional recording studio, with a voice coach, to “howl along with a musician or bark to their favorite karaoke beat,” with the results preserved forever on a CD with a personalized CD case”! Competing offerings include the Arizona Biltmore’s “Zen-Yo” where both cats and dogs get to order from the room service menu that has a hearty vegetable stir-fry with poached eggs & steamed rice, developed especially to help pets adjust to jet lag and altitude”.
The article does not indicate whether any of the hotels covered has a customer feedback process.