Pet friendly hotels

The Street.com’s Alison Stein Wellner has a report on how (high end) hotels are going over the top to make their hotels doggone good for guests’ traveling with their quadripeds.

Ms. Wellner notes while quoting the Travel Industry Association that “Some 29 million, or 14%, of U.S. adults brought the family pet with them on at least one trip in the past three years. Most travel with a dog (78%), while a few hardy souls traveled with cats (15%). A few folks even travel with birds, ferrets, rabbits or fish. As the number of non-human guests is substantial, luxury hotels are catering to these animal guests in ways that many people won’t experience at more budget-friendly accommodations”.

Hostelries around the country are chomping at the bit to cater to pet toting customers whose demands range from standard, if extravagant requests such as a bed that “is fitted with an orthopedic pad, topped with a down-filled cushion” to the nearly farcical. The seemingly absurd includes something called “The Hound of Music,” in which a dog is limo’d to a professional recording studio, with a voice coach, to “howl along with a musician or bark to their favorite karaoke beat,” with the results preserved forever on a CD with a personalized CD case”! Competing offerings include the Arizona Biltmore’s “Zen-Yo” where both cats and dogs get to order from the room service menu that has a hearty vegetable stir-fry with poached eggs & steamed rice, developed especially to help pets adjust to jet lag and altitude”.

The article does not indicate whether any of the hotels covered has a customer feedback process.

Published by

Vijay Dandapani

Co-founder and president of a New York based hotel company for 24 years. Grew the firm to five hotels in Manhattan and also developed a greenfield project at MacArthur airport, New York. Speaker at numerous prestigious forums including Economy Hotels World Asia, Lodging Conference, NYU, Columbia University Real Estate Roundtable, Baruch College's Zicklin School and ALIS. President and ceo of New York City Hotel Association since January 2017.

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