New Yorkers have reason to feel a little better while boarding flights from NY. Travelmole reports that NY state’s “Airline Passenger Bill of Rights” is now in effect, mandating airlines to provide refreshments and working restrooms for passengers stuck in planes at NY airports for more than 3 hours OR face penalties up to $1000 per passenger. Sounds fair enough! While not applying to tarmac delays, the new bill is a shining example of consumer power in an industy bedevilled by poor customer service!
New York Hospitality by Vijay Dandapani
A hotelier's outlook on travel and the hospitality industry with an emphasis on New York City.